At FUTAROKU, your privacy is important to us. Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that enables us to sell our products to you. As such, your personal data is collected, processed, and stored by Shopify on our behalf.

1. Data Collection: When you make a purchase on our website, Shopify collects personal information such as your name, email address, shipping and billing address, and payment information. This data is necessary to process your order, provide customer support, and comply with legal obligations. UTAROKU does not directly collect or store your personal information, but we may access it via Shopify for order fulfillment and support purposes. You can learn more about how Shopify handles your data by reviewing their Privacy Policy.
2. Data Security: Shopify uses industry-standard encryption, including SSL (Secure Socket Layer) technology, and other security measures to safeguard your personal and payment information. While we work with Shopify to ensure secure transactions, we cannot guarantee absolute security and are not liable for breaches caused by third-party platforms or external attacks.
3. Data Sharing: We do not sell or share your personal data with third parties, except with trusted service providers like Shopify and payment processors that are essential for processing and fulfilling your orders. These third parties are authorized to use your personal information only as necessary to provide their services. For details, please consult Shopify’s Privacy Policy.
4. Your Rights: Depending on your location, you may have the right to access, correct, update, restrict, or request the deletion of your personal information. If you wish to exercise these rights, you may contact Shopify directly through their privacy request form or reach out to us and we will help guide your request appropriately. Rights under laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) are respected.

Payment and Security

All payments on our website are processed through Shopify’s secure payment gateway.

1. Payment Processing: Shopify supports various payment methods, including credit/debit cards, PayPal, and local payment options. FUTAROKU does not have access to your full payment details, as this information is handled securely by Shopify and its payment processors in accordance with applicable regulations.
2. Fraud Prevention: Shopify employs fraud detection technologies to protect your transactions. However, FUTAROKU is not responsible for any payment-related issues, including fraudulent transactions or processing errors.
3. Payment Security: Shopify follows industry-standard encryption protocols, including SSL (Secure Socket Layer) technology, to protect sensitive payment information during transmission. However, we are not responsible for any breaches of payment security or issues beyond our control. We recommend reviewing Shopify's security measures for more details on how your payment information is protected.
4. Currency Fluctuations and Additional Fees: All transactions are processed in USD/JPY. Please note that currency conversion fees or international transaction fees may be applied by your payment provider. We are not responsible for any additional charges related to currency conversion.